Fixing the SDGC19 post-conference blues

It’s been a while since the Service Design Global Conference in Toronto. Being my first SDGC, the conference was full of energy, inspiration, critical reflections and good discussions. After getting back to work for a few weeks I now had time to reflect on the talks a bit more. So in this blog I want to share a few of my takeouts and highlights with you. Hopefully this helps you in dealing with the post-conference blues or makes you feel guilty you weren’t there!

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Vincent Baas

Service Designer @ KLM Royal Dutch Airlines | Thoughts on (service) design, design books and other random things.